The FAQs below apply to our online store. For general information about LaManna Supermarket, visit our main FAQ page.
Do you offer home delivery?
We currently offer click & collect only. All online orders, including cakes, catering boxes, and ready-to-bake meals, are available for collection from our Essendon Fields store.
Can I pre-order in advance?
Yes, all items in our online store can be pre-ordered. Simply choose your preferred pick-up date and time at checkout, and we’ll have your order ready for collection at Essendon Fields.
Do you create custom cakes?
We don’t offer fully custom cakes at this time. However, our current range includes a variety of designs and flavours, and minor changes may be accepted at our discretion. If you have a specific request, contact us at cakes@lamannas.com.au, and we’ll do our best to help.
What time can I collect my online order?
Click & collect orders can be picked up between 10am and 5pm, 7 days a week. Orders are collected from the Click & Collect sign next to the Patisserie at our Essendon Fields store.
What are your store opening hours?
Essendon Fields trading hours are 8am–7pm Monday to Friday and 8am–6pm on weekends.
How is my collection date determined?
The collection date shown at checkout is based on the first available date for all items in your order. If you've selected multiple products, the date reflects the earliest day your full order can be ready.
Can I collect items on different dates?
If you need items for different days, please place separate orders. Each order can only be scheduled for one collection date and time.
What are the collection time options?
Collection appointments are available in 1-hour time slots between 10am and 5pm, 7 days a week. Each slot has limited availability, so if your preferred time is unavailable, please select an alternative.
What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, Google Pay, Afterpay, and Klarna.
I need to change my order. Who do I contact?
If you need to make changes to your order, please call our store on (03) 9026 9205 as soon as possible. Have your order number ready so we can assist you quickly.